If you’re not satisfied with your purchase, we will accept the return at your expense in the original packaging including the original tag still attached and accompanied by the receipt. We only accept new items, not worned, not washed, not modified and all parts of the article must be intact. We do not refund items on sale. Items must be returned within 30 days of shipment date. You will receive an email confirming the refund only if the item is in good condition. The item will be returned to you if it is not in good condition.
We will refund the items returned according to the payment method initially made. The credit will appear on your account within 3 to 10 days of confirmation of return. Refunds are only in Canadian currency. Shipping charges are non-refundable. Return items by mail only.
Please follow these instructions:
- Complete the return form attached to your receipt.
- Carefully pack the items with the original white tissue paper to protect them and attach the completed refund form. If possible, use the original box to ship the items to us.
- Attach the addressed label.