Frequently Asked Questions
Do you offer gift boxes?
Unfortunately, we don’t offer this service but your purchase will be carefully wrapped in white tissue paper.
Is it possible to buy a gift card on your website?
No, we don’t offer it.
How can we stay informed about your new products and fashion trends?
Our new products and fashion trend are always displayed in our newsletters.
Do I have to create an account in order to complete my purchase?
No, you can complete your order as a guest.
What are the benefits of completing my purchase with a WMR style account?
By creating your account on our website you can speed up the purchase process, easily track the status of your order, create your wish list and share it with your friends. You can delete your account at any time by sending us an email at email@example.com. Unfortunately, the data entered by guests is not saved. You will need to re-enter all your information each time you order.
Which types of payments are accepted on WMR Style website?
We accept Paypal, Visa and Mastercard.
Can I cancel or change an order?
Unfortunately, it’s not possible to change or cancel an order after confirming your purchase.
You can return the items as soon as you receive them. Simply follow the return policy.
What is your shipping fee?
There is no shipping fee in Canada. However, for our customers outside Canada, shipping fee will be based on your mailing address.
What is the delivery time?
For Canada, between 5 to 7 working days. For the United States, 10 working days. For other countries, we suggest you follow your tracking number.
How long do I have to return my item?
Items must be returned within 30 days of shipment date.
How do I make a return?
Return items by mail only. Please follow these instructions:
- Complete the return form attached to your receipt.
- Carefully pack the items with the original white tissue paper to protect them and attach the completed refund form. If possible, use the original box to ship the items to us.
- Attach the addressed label.
What are the shipping costs for returning items?
Shipping costs vary according to your mailing address. Shipping charges are non-refundable.